Service Description

AUTOO CAR MATS Customer Service Team

AUTOO CAR MATS devote to provide best quality car mats, car interior accessories and trusted customer service in an affordable price. We focus on the combination of customer experience and product sales, listen to our customers through various channels of sharing and interactive communication, improve the quality of products and services. AUTOO CAR MATS provide more professional service, choose AUTOO CAR MATS, enjoy your shopping time. Join us, share your happiness!

Pre-sale Service 

1, Honest products description— We answer all the questions honestly with patience.

Help choose the right car mat and favorite color for your vehicle.

2, Quick reply— We will reply you within 24 hours, save more time for your order.

3, Considerate packages tracking service— We give your tracking number at first time when we send the product out.

After Sale Service

1, Service guidance— If you have any problems about the product, contact us at first time.

2, Timely and effective response— We will try our best to help you solve your problems.

3, Reasonable return policy— Responsible for the goods that are not non-artificial damaged, and  sent by wrong mat or color within 7 days.

4, Professional after-sale service— Perfect return and exchange service as well as refund system, providing the best after-sale guarantee for you.

5, After you receive the goods, AUTOO CAR MATS strongly recommends that you should check the appearance, quantity,  color and other aspects of the mats carefully. AUTOO CAR MATS will always focus on customer experience, properly handle service issues during using.


Notice:  All the products provided by AUTOO CAR MATS will be commissioned to the third-party professional express companies for delivery. If customers are dissatisfied with our service or delivery, please feel free to contact us by We are here to  help!